The StateScoop 50 has given the honor of the Innovation of the Year Award to the Maryland Motor Vehicle Administration (MVA) for their Online Vision Certification Service. The honorees were chosen by its readers and were announced at a reception in Baltimore, Maryland, earlier this month. The StateScoop 50 organization recognizes and awards programs and/or individuals for their achievements and contributions to the state and local government IT community. Therefore, at the reception, the MVA was given the honor for their Online Vision Certification Service.
The Online Vision Certification Service was launched in 2013 with the intention to reduce branch office walk-in traffic and customer wait times. The service allows drivers to easily renew their licenses online. Before this program was implemented, drivers over the age of 40 had to visit their vision provider to complete a paper eye exam form and either mail it in or visit a branch office in order to renew their license, but with this new program, drivers over the age of 40 can take the vision test at a participating eye physicians office and the results are submitted electronically to the MVA, without having to make the driver either mail the test results form in or visit the MVA to renew their license. So drivers over the age of 40 have the ability to renew their license online.
There are over 600 provider locations that participate with this MVA Online Vision Certification Service Program. The list of all providers can be found by searching "vision" at www.maryland.gov or through the MVA's website at www.mva.maryland.gov and clicking on the Online Vision Certification Service link.
Since being implemented, there have been well over 10,000 eye exam results submitted to the MVA. There is no extra cost to the providers to sign up for the service. All one needs is a computer and an internet connection. The program, was however, funded, by NIC Maryland, through the self-funded eGovernment services contract with the State Department of Information Technology (DoIT).
The NIC is the nation's leading provider of official state government portals, online services, and secure payment processing solutions. NIC's eGovernment service serves to help reduce costs and increase efficiencies for government agencies, citizens, and businesses across the United States. NIC provides eGovernment solutions for over 3,500 federal, state and local agencies nationwide.